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Privacy Policy

Privacy Policy

Who we are

Upward Communications Limited (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data. Upward Communications Limited’s registered office is at A9 Plough Road Business Centre, Plough Road, Great Bentley, CO7 8LG and we are a company registered in England and Wales under company number 11250317 We are registered on the Information Commissioner’s Office Register and act as the data controller and data processor when processing your data.
Our designated Data Protection Officer/Appointed Person is Liam Smith, who can be contacted at Upward Communications Limited, A9 Plough Road Business Centre, Plough Road, Great Bentley, CO7 8LG 

Information That We Collect

Upward Communications Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –
• Name
• Date of Birth
• Home Address
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• Passport Number
• Driver’s License Number
• Special Category Data (e. health/medical information)

We collect information in the below ways: –
online forms ,customer enquiry, data on behalf of our clients and employment CV’s

How We Use Your Personal Data (Legal Basis for Processing)
Upward Communications Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –

• We collect your personal data in the performance of a contract or to provide a service.
• We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.
• We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

The processing of your information by Upward Communications Limited  and (if applicable) its service providers will be regulated by UK data protection law and the General Data Protection Regulation.

Your Rights
You have the right to access any personal information that Upward Communications Limited processes about you and to request information about: –
• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.  
 
Accountancy & Audit
We use a firm of chartered accountants to audit our accounts and carry out our tax returns. This company act in the capacity of a processor on our behalf. 
 
Call: 01206 625308
Email:liam@upwardcomms.co.uk

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